"What A Value", provides Free standard shipping on all its orders. Most customers receive their merchandise within five to ten days. At this time, we do not support international shipping or shipping to APO/FBO
RETURNS AND REFUNDS POLICY
Thank yor for shopping at What a Value.com
By placing order from What A Value.com on Buy.com, you indicate that you have read and agree to the following return policies and conditions.
We accept returns for any product purchased from us within 30 days from the date of purchase, either for a refund or replacement.
If a refund is requested, 10% processing fee will be charged. And if the item is opened another 10% restocking fee will be applied. Shipping charges are non-refundable.
If an item is offered with Free Shipping, it means that we are paying the shipping for the Customer. And if the item is returned, shipping charges will be deducted from the total amount. The Amount of shipping will be notified via email once a request for refund is made by the customer. If an item/order is returned to us by the carrier due to address error, the package will not be reshipped to the same or another address. Instead, a refund will be issued, minus 15% processing fee. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. All exchanged/returned merchandise must be in original packaging, includes all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Opened software and Blu-rays are not eligible for refund (exchange only).
OEM software comes with visible license key on the outside of the packaging, therefore it is not eligible for refund (exchange only).
We request you please contact us first to resolve any issues before leaving negative feedback.
We do our best to help all customers. We thank you for your business.
Please email us your Name, Address, item # and date of purchase. Once we have that info we will send you an RMA #, use that to ship the item back to us at your expense.